FAQ: Pet boarding

Get answers to all your questions relating to boarding your pet with us.
Get answers to all your questions relating to boarding your pet with us.
We have three venues: one at Sangster Rd (Magaliessig); one on Bryanston Drive and one at 33 Devonshire Ave (Bryanston).
We are open from 06:45 - 18:00 on weekdays at both venues and 08:00 - 17:00 on weekends and public holidays at Sangster Rd and 08:00 - 09:00 and 16:00 - 17:00 at Devonshire Ave and Bryanston Drive.
Both venues are in residential areas and as requested by the neighbours we need to stick to these hours.
As there are different scenarios, please go to “Book Boarding” on our website for accurate pricing.
Each run has an enclosed house which is fully insulated against heat and cold. The runs are fitted with raised beds so the dogs are not lying on the ground.
You are welcome to bring a bed, but if your dog is in a social run the possibility of it being used as a toy at night is very high.
You only need to bring their food, we have everything else
See our website
All miniature breeds go to Devonshire Ave unless they are boarding together with a larger dog, then they will be boarded at Sangster Rd. Medium to Large breeds go to Sangster Rd and Large to Giant breeds go to Bryanston Drive. (This is the norm, but can change on assessment of each booking)
Puppies up to 4 months of age and breed-size dependent go to Devonshire Ave where they enjoy puppy socialisation with other puppies of their own age.
We have dogs of similar sizes in runs together where they play together. During their day, our trainers let each run out into the play areas to run around and play on the adventure playground or in the dams.
We have solo runs for dogs that are unable to be with other dogs in a social environment. They get taken for walks, play in the play area on their own and with their owner’s permission, they also get to swim in the dam.
The dogs get one-on-one training for about 20mins each. All our trainers use positive reinforcement. No punishment is allowed.
Yes we take dogs into our boarding facility and work with them on improving the unwanted behaviour.
R310/day inclusive
Whilst we prefer all our dogs to be sterilised after the age of 7 months, we can accept older dogs but they need to have an assessment before we place them with other dogs. If we feel this won’t work then they will be placed in an individual run.
Unfortunately not. As we have a lot of dogs boarding in a social environment, we are not able to have a bitch in season on the same property as it would cause fights and dogs trying to get over our fences.